1st DFA Visayas Temporary Off-Site Passports Services opens in Cebu

October 22, 2021 Cristina Lee-Pisco 260 views

THE Department of Foreign Affairs (DFA) announced the launch of the first Temporary Off-Site Passport Services (TOPS) in Cebu.

This was in response to the public’s clamor for more appointment slots in the Visayas region.

The new TOPS is located at SM Seaside Cebu City 3F, Mountain Wing (main), SM City Seaside Cebu, South Road Properties, Cebu City.

The opening of TOPS-SM Seaside Cebu is part of the DFA’s plan to roll-out regional TOPS operations to provide passport services to applicants living outside Metro Manila.

Initially, TOPS SM Seaside is expected to serve 300 applicants daily.

This TOPS site is supervised by a DFA Consular Office (CO) and all frontline operations, such as passport processing and encoding are done off site.

Any follow-ups and additional requests are carried out by the Supervising Consular Office. TOPS SM Seaside Cebu is under the supervision of CO Cebu.

The DFA thanked the public for its understanding, as it continues to find ways to meet the increasing demand for passport services, while strictly adhering to the guidelines set by the Inter-Agency Task Force (IATF) for the Management of Emerging Infectious Diseases to prevent the spread of the COVID-19 pandemic, and to ensure the safety of its applicants and its personnel.