GOVERNMENT agencies are mandated to utilize electronic means for transactions and ensure efficient service delivery to the public.

Such mandate is well-defined under Republic Act No. 8792 — the Electronic Commerce Act of 2000– and RA 11032 — the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.

In conformity to these laws, the Government Service Insurance System (GSIS) has teamed up with Maya, the country’s only end-to-end digital payments company, making it the newest online payment option for GSIS loan borrowers.

The state pension fund is enhancing its digital payment platforms to provide convenience to its members and pensioners.

Maya will further simplify the payment process, enabling borrowers to settle their loans conveniently anytime, anywhere, according to GSIS President and General Manager Wick Veloso.

Through this partnership, Maya (formerly PayMaya) becomes one of the payment choices available within the GSIS mobile app, GSIS Touch.

Maya acts as a conduit for various banks and eWallets, facilitating faster and more secure loan payments.

The GSIS believes in the transformative power of digital payments for government services, Veloso explained.

On the other hand, Maya is proud to enable borrowers to settle their loans using Maya, making the process easier, faster, and accessible to all.

To make a payment, members and pensioners may transact through the GSIS Touch, select the loan type and payment amount, and choose the Maya option under the eWallets section.

They will then be directed to the Maya app to confirm the payment, with payment details emailed to them for confirmation.

GSIS Touch now allows payments for several loans, including GSIS Multipurpose Loan Flex, GFAL-Education Loan, Policy Loan, Emergency Loan, and Pension Loan.

Borrowers with e-wallet accounts in Maya, GCash, JuanCash, Starpay, TayoCash, and USSC Money Services Inc. (UMSI), as well as bank accounts in AllBank, AUB, Cebuana Bank, Chinabank, LANDBANK, Metrobank, PNB, PSBank, RCBC, UnionBank, and VYBE by BPI, can use the Maya option.

Meanwhile, another state agency demonstrating commendable digitalization performance is Land Bank of the Philippines (LandBank).

The bank recorded a 42-percent growth in the value of digital transactions last year.

LandBankfacilitated a total of P8.8 trillion digital transactions in 2023 from P6.2 trillion in 2022.

The total volume of transactions facilitated through the bank’s digital banking channels which include the mobile banking app, iAccess, weAccess, Link.BizPortal, i-Easy Padala, electronic tax payment system, electronic modified disbursement system, and LandBank Bulk Crediting System reached 92.9 million, up by 42 percent from the 62.6 million transactions recorded in 2022.

The i-Easy Padala, the bank’s real time web-based remittance system for overseas Filipinos, facilitated 3.3 million transactions with a total value of PHP4.33 trillion.

The bank’s mobile banking app facilitated 55.2 million transactions amounting to PHP316.8 billion.

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