AirAsia: May 16-17 flights rescheduled
Amid PH airspace closure
IN preparation for the scheduled upgrade of the country’s air traffic management system, which requires the upcoming airspace closure over the Philippines, AirAsia said that it anticipated the situation and will be rescheduling flights from May 16 and 17, 2023.
The airline said guests who are traveling on the affected flights are encouraged to check their registered email and mobile for notifications for updated travel information.
AirAsia Philippines Communications and Public Affairs Country Head Steve Dailisan said, “As a statement of support, we unite with the airport authorities in enhancing customer experience and minimizing confusion during the repair period.”
AirAsia said the slight adjustments in flight retiming will pave the way for “safer, more reliable, and improved” Philippine airspace management. “Through collaboration with the authorities, we are committed to ensuring the seamless operation of our flights and the safety of our guests.”
It added that AirAsia guests affected by flight disruptions may opt to avail of the Standard Recovery Options (SROs) such as move flight, rebooking, credit account, or refund via AskBo on the airasia Superapp.
