Castro

Refund, rebooking scheme for cancelled flights pushed

June 22, 2023 Jester P. Manalastas 206 views

THE members of Makabayan bloc filed a measure that provides a uniform scheme for refund and rebooking of airline tickets in flights affected by prolonged natural disasters or pandemics.

In filing the House Bill 8556 or the Pandemic Airfare Relief Act, the party-lists Gabriela, ACT-Teachers and Kabataan underscored theneed to protect the rights and interests of the airline passengers.

According to ACT Teachers party-list Rep. France Castro said airline passengers must be provided with a clear and uniform set of guidelines for refund and rebooking of their tickets in case of prolonged natural disasters or pandemics.

It also seeks to ensure that airlines are held accountable for any disruptions caused by these events.

“During times of natural disasters or pandemics, airline passengers are among the most vulnerable. They are often left stranded and unsure of what their rights are when it comes to refunds and rebooking of their flights. The Pandemic Airfare Relief Act seeks to address this by providing a clear and uniform set of guidelines for both passengers and airlines to follow,” Castro said.

She added that this bill is particularly important given the ongoing COVID-19 pandemic, which has disrupted air travel and left many passengers stranded or unable to travel as planned.

“We urge our fellow lawmakers to support this bill and ensure that the rights and interests of airline passengers are protected during times of natural disasters or pandemics,” she added.