Rex Gatchalian

Rex welcomes BSP execs, Ilocos Norte gov

April 25, 2023 Ryan Ponce Pacpaco 280 views

During courtesy visits to DSWD

DEPARTMENT of Social Welfare and Development (DSWD) Secretary Rex Gatchalian on Monday welcomed Bangko Sentral ng Pilipinas (BSP) Regional Operations and Advocacy ​Sector Deputy Governor Bernadette Romulo​​-Puyat and Ilocos Norte Governor Matthew Joseph Marcos Manotoc, in separate courtesy visits to the DSWD Central Office.

During the meeting with BSP officials, Gatchalian and Deputy Governor Romulo​​-Puyat explored ways how to administer the “contactless distribution” of financial assistance under the Assistance to Individuals in Crisis Situation (AICS) and other programs of DSWD.

Digitalization of the systems, processes, programs, and services of the DSWD is one of the major thrusts and priorities of Gatchalian. It is also aligned with his plan to implement the concept of ease of doing social welfare.

In a separate meeting, Gatchalian and Ilocos Norte Gov. Marcos Manotoc discussed possible collaboration in delivering prompt and immediate assistance to the poor and vulnerable residents in the province of Ilocos Norte.

In line with the directive of President Ferdinand R. Marcos Jr., the DSWD, through the leadership of Gatchalian, continues to provide innovative ways to implement and bring social welfare services and developmental interventions closer to the public.

‘Gatchalian swears in newly-appointed SWEAP Exec Board’

Meanwhile, Gatchalian administered the oath of the newly-appointed Executive Board of the Social Welfare Employees Association of the Philippines (SWEAP) on Monday, April 24 at the DSWD Central Office.

Taking their oath were Dulceneah Lyra F. Dela Cruz, Rolly D. Laganga, and Thea Maria Rica S. del Rosario.

SWEAP is the employees’ union of the DSWD. The union is committed to educating, organizing, and mobilizing workers in the public sector, particularly in the DSWD, towards the protection and promotion of the rights and welfare of fellow government employees.

‘AICS Step 1 processing is now at Batasan main office’

The DSWD Central Office is now again processing Step 1 of the Assistance to Individuals in Crisis Situation (AICS) at its main office in Batasan Road, Quezon City after renovations of the processing area have been completed.

The “Step 1” of the AICS includes the review of initial documents and the issuance of a schedule to the clients for the next steps for their requests for assistance.

For over a month, starting on March 13 until April 24, the Step 1 processing was held at the QC-X Building of the Quezon Memorial Circle to give way to the renovations to make the processing area more comfortable for the clients.

Rosemarie Portillo, 71, who requested medical assistance to purchase medicines, arrived at the DSWD Central Office at 9 a.m. on the first day of processing at the newly-renovated area and was thankful that she did not wait long outside the compound.

“Wala naman po pila sa labas, pinapasok na po kami ng guwardiya at diretso na po pagpila sa Step 1 (There were no lines outside the compound. When I arrived, the guard told us to go in and directly lined up for Step 1),” Rosemarie said.

She waited for her turn at the senior citizen’s lane, Rosemarie added, “Mabilis naman po ang ikot kahit madami kami (The processing is fast even if there are many clients).”

Another client, Dina Marcial, who requested assistance with the hospital bill of her mother, also shared her experience.

Dina said she arrived around 11 a.m. and had no difficulty waiting for her turn.

“Matulin naman po ang process, saka, friendly naman po mga social workers (The process was fast and the social workers were friendly).”

Processing of requests for assistance under AICS, such as medical, hospital bills, transportation, and burial, among others, is from 6 a.m. to 3 p.m., Monday to Friday.

Clients are encouraged to bring complete documents to facilitate the speedy processing of their requests.

AICS serves as a “social safety net” or a stop-gap mechanism meant to support the recovery of individuals and families from unexpected crises such as illness or death of a family member, natural and man-made disasters, and other crisis situations.

The program is implemented nationwide, and clients are advised to seek assistance in the DSWD Field Office or satellite center near their residences.

The DSWD continues to find ways to provide the public with easier access to the different programs and services in line with the directive of President Ferdinand R. Marcos Jr. to ensure that Filipinos experiencing disaster or crisis are provided with much-needed assistance in a timely manner.