GSIS President and General Manager Wick Veloso and Anti-Red Tape Authority (ARTA) Director General Ernesto Perez stand ready to usher in a new era of fast, more efficient government service at the GSIS Quezon City Digital Business Center this morning. Both are pushing for seamless transactions, reduced red tape, and a fully digital GSIS experience for members.
GSIS launches digital business center at Quezon City branch
THE Government Service Insurance System (GSIS) unveiled its newest Digital Business Center and 360 Hub at its Quezon City Branch Office today, marking a significant step in its digital transformation initiative to streamline services for government workers and pensioners. The event is one of the activities celebrating the 58th anniversary of the GSIS Quezon City Branch Office.
The 360 Hub features self-service tablets equipped with the GSIS Touch app, allowing members to independently verify APIR status, apply for loans, monitor applications, and file claims.
“By harnessing technology, we are ensuring every government worker and pensioner can access their benefits more efficiently,” GSIS President and General Manager Wick Veloso said.
“Each digital solution we implement is designed with one goal: to make your GSIS experience hassle-free and convenient.”
“The GSIS is leading the way in digitalization. We at ARTA are committed to working closely with GSIS and all government agencies to create a truly seamless and efficient public service experience. We believe that by embracing digitalization, fostering innovation, and prioritizing the needs of our citizens, we can build a government that is truly worthy of their trust,” Anti-Red Tape Authority Director General Ernesto V. Perez said during the launch ceremony.
The 360 hub in Quezon City is just one of the 40 360 hubs established in GSIS offices across the country, underscoring the agency’s commitment to modernizing its services nationwide.
Within hours of the launch, dozens of members successfully completed transactions using the new self-service tablets, demonstrating the system’s efficiency and user-friendly interface.
