Cebu Pacific bares cancelled flights
DUE to operational limitations brought about by Super Typhoon Odette (Rai), Cebu Pacific has canceled the following Puerto Princesa flights on December 20, 2021:
5J635 / 5J 636 Manila – Puerto Princesa – Manila; 5J 637 / 5J 638 Manila – Puerto Princesa – Manila; and 5J 647 / 5J 648 Manila – Puerto Princesa – Manila
Affected passengers have been informed via contact details provided in the booking. They may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) until 30 days from date of departure:
Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.
Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
The process may take up to two months from the date of request.
“The safety of our passengers and crew in affected areas remains our topmost priority. Thank you for your patience and understanding,” CEB said in its advisory.
CEB advised passengers to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.
Before going to the airport, passengers were also advised to check the travel requirements, safety protocols, and frequently asked questions (FAQs) on the CEB website: bit.ly/CEBFaqs
Passengers with questions and concerns may send a message to Charlie the Chatbot on the Cebu Pacific website.
