Cebu Pacific

CEB bares cancelled flights until Jan 10

January 8, 2022 Jun I. Legaspi 93 views

CEBU Pacific is working closely with its regulators and stakeholders as the aviation industry manages the impact of COVID-19 on its workforce. Following the move of the Civil Aviation Authority of the Philippines (CAAP) to limit the number of arrivals at the Ninoy Aquino International Airport, the following flights are cancelled until January 10, 2022:

January 8, 2022:

5J 337/338 Manila – Kalibo – Manila; DG 6193/6194 Manila – Legazpi – Manila; 5J 659/660 Manila – Tacloban – Manila; 5J 899/900 Manila – Boracay (Caticlan) – Manila; 5J 449/450 Manila – Iloilo – Manila; 5J 793/794 Manila – Butuan – Manila; 5J 379/380 Manila – Cagayan de Oro – Manila; 5J 887/888 Manila – Cotabato – Manila; DG 6247/6248 Manila – Boracay (Caticlan) – Manila; 5J 977/978 Manila – Davao – Manila; 5J 569/570 Manila – Cebu – Manila;

January 9, 2022

5J 617/618 Manila – Bohol (Tagbilaran) – Manila; 5J 903/904 Manila – Boracay (Caticlan) – Manila;c5J 196/197 Manila – Cauayan – Manila; 5J 647/648 Manila – Puerto Princesa – Manila; 5J 449/450 Manila – Iloilo – Manila; c5J 977/978 Manila – Davao – Manila; 5J 391/392 Manila – Cagayan de Oro – Manila; 5J 567/568 Manila – Cebu – Manila; DG 6051/6052 Manila – Coron (Busuanga) – Manila; DG 6247/6248 Manila – Boracay (Caticlan) – Manila;

January 10, 2022

5J 619/620 Manila – Bohol (Tagbilaran) – Manila; 5J 891/892 Manila – Boracay (Caticlan) – Manila; DG 6247/6248 Manila – Boracay (Caticlan) – Manila; 5J 383/384 Manila – Cagayan de Oro – Manila; 5J 565/566 Manila – Cebu – Manila; 5J 575/576 Manila – Cebu – Manila; 5J 703/704 Manila – Dipolog –Manila; DG 6193/6194 Manila – Legazpi – Manila; 5J 637/638 Manila – Puerto Princesa – Manila; and 5J 657/658 Manila – Tacloban – Manila.

As the situation remains fluid, additional flight cancellations may take place in the coming days, and so we appeal for your patience and understanding.

Cebu Pacific also continues to review its manpower levels with employees currently on quarantine. But we assure everyJuan that CEB is working non-stop to minimize impact on customers and crew, while practicing health protocols.

Passengers affected by the cancellations have been informed through the contact details provided in their booking. They may also opt to avail themselves of the following online options through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) until 30 days from date of departure:

1. Rebook
Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.

2. Travel Fund
Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)

3. Refund

The process may take up to two (2) months from the date of request.

Furthermore, Cebu Pacific is offering flexible options for all domestic flights until January 31, 2022. Passengers who wish to voluntarily postpone their travel plans may conveniently cancel up to two (2) hours before their scheduled time of departure and select their preferred option through the Manage Booking portal (http://bit.ly/CEBmanageflight) on the Cebu Pacific website:

1. Rebook

Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.

2. Travel Fund

Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)

CEB operates with 100% fully vaccinated active flying crew. Our pilots and cabin crew undergo regular antigen testing (Test Before Duty) before they are assigned to operate flights. CEB has also started its booster program to ensure the continued safety of its employees and passengers.

The safety of our employees and passengers remains to be our priority.

Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.

Before going to the airport, passengers are advised to check the travel requirements, safety protocols, and frequently asked questions (FAQs) on the CEB website: bit.ly/CEBFaqs

For other questions or concerns, passengers may send a message via Charlie the Chatbot on the Cebu Pacific website.

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