Bong Go

Bong Go asks PhilHealth, PHAPi to fast track settlement of legitimate hospital claims

November 4, 2021 People's Journal 262 views

SENATOR Christopher “Bong” Go said he recently raised his concerns with the leadership of the Philippine Health Insurance Corporation and other relevant parties following reports that health care facilities are considering breaking ties with the state insurer over its failure to settle unpaid claims.

He disclosed that he initiated a conference call on Tuesday, November 2, with Executive Secretary Salvador Medialdea, PhilHealth President Dante Gierran, and Private Hospitals Association of the Philippines Inc. President Dr. Jose Rene de Grano to try to help resolve the issue.

“Kanina lang po ay kinausap at pinaalalahanan namin (ni ES Medialdea) ang pamunuan ng PhilHealth na ayusin ang mga isyu sa mga apektadong ospital at makipag-ugnayan rin sa mga grupo, tulad ng PHAPi, para maresolba ang problema sa mabilis at maayos na paraan. Both sides committed to work together in order to protect the welfare of all Filipinos who are affected,” Go said in a statement issued on the same day.

The senator, who currently heads the Senate Committee on Health, reminded PhilHealth to fast-track the processing of the unpaid claims while ensuring that no government funds are lost to corruption. He also urged all health care facilities to cooperate and be honest with their claims in order to prevent any further delays.

“Magtulungan tayo alang-alang sa mga kababayan natin. Hindi pwedeng maantala ang serbisyong pangkalusugan, lalo na’t meron tayong pandemyang pilit na nilalampasan,” warned Go.

“I am again reminding PhilHealth to exert all efforts possible in accordance with our laws to expedite the processing of payments for legitimate claims. Mas bilisan, mas simplehan, at mas iklian ang proseso sa tulong ng teknolohiya at dagdag na tao kung kakailanganin,” he pleaded.

“Umaapela rin ako sa mga ospital: siguraduhing lehitimo ang lahat ng mga claims na isinusumite sa PhilHealth para hindi na magtagal ang vetting process,” he added.

The state insurance agency is currently working with the National Bureau of Investigation to investigate alleged false insurance claims. It is also working with the Department of Information and Communications Technology and other government agencies, under the direction of President Rodrigo Duterte, to streamline its operations and clear up its backlogs.

Moreover, the agency introduced the debit-credit payment method last May, a mechanism which enables it to quickly settle its accounts to the HCFs. An estimated 60% of claims have now been paid under the DCPM while the rest are still being meticulously validated, according to Gierran.

Go reemphasized the need to settle the unpaid claims in timely manner, saying they might hamper the hospitals’ ability to provide key health services amid the ongoing pandemic. The funds, he noted, can be used to augment core public health services as well as a community’s ability to rapidly respond to emerging COVID-19 clusters.

“Hindi naman kakayanin ng mga ospital na itutuloy ang kanilang operasyon kung wala naman silang kaukulang pondong magamit dahil sa laki na ng pinapasan nila habang hinihintay ang bayad ng PhilHealth,” said Go.

“Bilang Senador at Committee Chair on Health, patuloy kong tinututukan ito at handang pumagitna palagi para walang mapabayaan. Magtulungan tayo para maging protektado ang buhay ng bawat Pilipino,” he ended.